ClickTale vs Crazy Egg

I am a huge fan of constantly testing the performance of webpages in order to improve conversion rates. ClickTale and Crazy Egg are two of my favorite analytical tools. Stumped on which one to try? Here I will break it down:

ClickTale

Pros – Actually records videos of user sessions. This is incredibly useful. It also provides great insights on contact forms.  Also offers a free trial, which Crazy Egg does not offer.
Cons – More expensive for paid plans.

Crazy Egg
Pros – Cheaper.
Cons – Does not record videos, but still provides valuable heat map data. Also, does not provide a free trial.

More in-depth analysis coming shortly!

Comments

3 Responses to “ClickTale vs Crazy Egg”

  1. Ben on February 11th, 2010 1:45 pm

    These are great tools, i personally use clicktale which has the best of the bunch in my opinion. Its heatmaps are second to none.

  2. First Choice on March 29th, 2010 7:20 am

    Clicktale’s free trial includes the recordings of user sessions, and I can’t tell you how useful that is. On my own website, i installed the free version on a page that was proving to be a bottleneck. I had a look at individual user sessions and saw that most people were clicking on a banner, as if it were a button that would take them to the next page. I removed the banner and voila, peeps are now doing what I want them to:)

  3. tomas on December 12th, 2010 5:41 pm

    i use crazy egg its very usefull

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