Outlook 2010 Auto Reply Error – Rules in Error Cannot Reply to Message

I just upgraded from Outlook 2007 to Outlook 2010 to hopefully finally get the auto reply working so I can put an Out of Office reply. However, there’s still a “bug” that still hasn’t been fixed. I am still getting the Rules in Error prompt with Cannot reply to message notice and then it automatically turns off the Rule I created with the specific template. Of course the official “Automatic Reply” feature is only available for those that use Microsoft Exchange email accounts. Such a basic feature that does not work on the most heavily used email client.

And their lame answer doesn’t even fix the problem even if you follow the steps exactly –




9 Responses to “Outlook 2010 Auto Reply Error – Rules in Error Cannot Reply to Message”

  1. Outlook 2010 Search Not Working and Cannot Rebuild Search Index | web development blog | d0x on August 20th, 2010 3:53 pm

    […] Outlook 2010 less than 2 weeks and I have encountered two major problems – the first being the Outlook 2010 Auto Reply Error and now the Search feature does not work anymore. Not just the Instant Search function, but any […]

  2. ITdns on May 7th, 2011 5:08 pm

    As an IT administrator, I completely agree with your comment on this. I wasted several hours troubleshooting this problem myself thinking I possibly did the setup wrong. The setup is perfect and all of my many filters work in rules that I set up totaling about 50 filters into different account folders. This is definitely a bug. If you are not running exchange!, I suggest that you go to your webmail account with the address you would like to auto respond from and set it up there. They (webmail clients) actually work and your outlook wont have to be on in order for the auto response to work either. Still waiting for Microsoft to acknowledge this problem and fix the bug. Enjoy, rG

  3. ITdns on May 7th, 2011 9:25 pm

    A little positive feedback on the above. Out of all the email clients I have tested, outlook is still by far the most powerful and 2010 runs extremely well for me and many of my clients with 10 or more IMAP email accounts configured. The search function that I didnt comment on earlier works flawless as well. I have only found the auto reply to be a flaw in the software (still to date.) Remember also that the performance of your email in outlook is directly proportional to the web server you are using to host your email. rG

  4. paul on June 2nd, 2011 9:38 am

    useless. I wish I had kept outlook 2003. At least it worked correctly. Another fine job from Microsoft…

  5. Lisa on July 26th, 2011 9:33 pm

    I’m so glad I found this thread which will save more more hours lost trying to make my auto reply work when it just a bug after all.

    Thanks – I will have to find another option.

  6. ellie on August 7th, 2011 1:50 pm

    I got the exact same Auto Reply error. Wasted several hours thinking I was doing something wrong. FRUSTRATING!!! It’s such a simple but necessary task.

  7. Anthony on September 2nd, 2011 1:02 pm

    I got the same issue when I was trying to set up an Out of Office reply when using Outlook 2010, Google Apps Sync for Microsoft Outlook, and my Google Apps mail account.

    In running a test, I actually saw what the issue was – the response attempt was still sitting in my Outbox. The problem was that the To: field hadn’t been filled in with the original sender’s email address.

    Does anyone know how to go about getting this fixed by Microsoft?

  8. samantha oneill on July 16th, 2012 8:05 pm

    had some luck with un-installing and reinstalling. Also had a win with establishing rule via MIS – seems odd that tis error occured in only one out of 18 computers upgraded this week…

  9. Fix Rules Error Outlook 2010 Windows XP, Vista, 7, 8 [Solved] on November 24th, 2014 2:19 am

    […] Outlook 2010 Auto Reply Error – Rules in Error Cannot … – Outlook 2010 Search Not Working and Cannot Rebuild Search Index. I’ve had Microsoft Outlook 2010 less than 2 weeks and I have encountered two major problems – the …… […]

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